Senior Product Designer

Product Management San Diego

We are Brain Corp and we build AI solutions for robots and automation services. We power the world’s largest fleet of robots operating in commercial public spaces. By injecting intelligence into solutions from trusted manufacturers, we are able to transform organizations’ manual operations into automated workflows - making the lives of people safer, easier and more productive. Our robots are running around thousands of stores, schools, warehouses, hospitals, offices, airports and more, solving practical challenges with revolutionary solutions. Brain Corp is funded by the SoftBank Vision Fund and Qualcomm Ventures. For more information on how we are turning robots into tools that serve a purpose and to learn how you can become a brainiac, please visit: https://www.braincorp.com/.

Position Overview:

As a member of the Product Design team, the Senior Product Designer defines and owns the end-to-end user experience across our fleet of customer-facing robots and BrainOS applications. This includes the robot’s interaction with the daily operators and general public, along with the tools for service, deployment, and robot manufacturing users.

As part of the Product Design Team, this individual will identify and define robotic experiences that empower the workforce of the future. You will become intimate with how our robots integrate into our customer workflows and own the subtle details of creating elegant UI and robotic solutions to drive customer usage and engagement.

Essential Job Functions:

  • Craft the architecture, interface, and interaction flow of physical and digital experiences.
  • Be a design leader, developing continuity between hardware, software and web/mobile apps.
  • Deliver new and innovative approaches to evolving design challenges.
  • Partners with Product Management and Strategy in field research to observe and quantify customer behavior to drive data-driven insights, design principles, and develop use cases.
  • Understand customer needs using research, feedback, and market analysis.
  • Develop personas, journey maps, conceptual diagrams, wireframes, visual comps and prototypes.
  • Creates and directs embedded user interface design, architecture, and functionality according to usability best practices, and user-tested data.
  • Incorporates feedback from field data and observations to improve customer usage and engagement.
  • Utilizes and adds to existing design systems, based on standards and best practices, to define and implement design criteria, design guidelines, and design specs.
  • Collaborates effectively with researchers, product management, HW/SW engineering, and other team members.
  • Contribute to the development of the creative team's culture and quality standards.

What you Need:

  • Bachelor's degree (or higher) in UX design, human computer interaction, interaction design or related discipline
  • 5-8 years of experience in interaction design, service design, or related fields.
  • Focused on customer-centricity in all decisions and outcomes
  • Intellectually curious
  • Enthusiastic, excited and adaptable
  • Outstanding presentation and communication skills
  • Resilient and flexible mindset that gravitates to problem solving and decision making
  • Excellent organizational skills.
  • Ability to celebrate success and learn from failure
  • Mastery of design tools such as Figma and Adobe Creative Suite.
  • Experience with prototyping as a means to explore and convey design solutions.
  • Strong knowledge and experience with applying user-centered design processes while working collaboratively with cross-functional teams, and internal and external customers.
  • Ability to work through ambiguity and self-direct overall design approach

Things that make a difference:

  • Fluency in mobile apps, IoT/Connected Devices, and emerging technologies
  • Advanced visual design, motion, and prototyping skills
  • Conceptual thinker, a problem solver with the ability to step back and look at the big picture
  • Bachelor's Degree or Higher in Cognitive Science, Psychology, Product Design, Human-Computer Interaction Design, or other relevant fields
  • Strong interest and experience in robotics, data science, and machine learning products

Our Values:

  1. Customer-Focus: We are committed to listening and responding with a sense of urgency to the needs of our internal and external customers.
  2. Simplicity: We believe in simplicity, efficiency, and pragmatism. Complexity is our enemy.
  3. Staying Curious: We do not default to the status quo and know we can do better. We believe that the best ideas win and that many of those ideas have not yet been imagined.
  4. Disagree and Commit: We maintain that disagreements and debate are essential for arriving at the right decision; however, we have a bias towards quick decision-making. Once a decision is made, we will honor and commit to it but will pivot when necessary.
  5. Accountability: We have high standards and follow through. Colleagues can rely on us and we deliver results.
  6. Shared Purpose: We advocate that work should be fun and collaborative. We believe in humility, kindness, and respect in all our interactions. We embrace a culture of diversity, equity, and inclusion for all.
Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential functions may require maintaining the physical condition necessary for sitting, walking or standing for periods of time; operating a computer and keyboard; use of hands to finger and grasp; talk and hear at normal room levels; visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures; push or pull up to 20 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet to moderate. Employees are exposed to the typical office environment with computers, printers and telephones.

Additionally, all employees are subject to our COVID-19 vaccination policy, requiring vaccines for those employees working in the office or interacting in person with customers. Our policy also includes exemptions for those with sincerely held religious beliefs against the vaccine, and for those with a medical condition or disability that prevents them from receiving the vaccine. For further information about our vaccination policy, please contact careers@braincorp.com.

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