Senior Product Manager

Brain Corp is a San Diego, California, USA-based AI company creating transformative core technology for the robotics industry. Our purpose is to create autonomous technology that helps the real world work better. Brain's robotic and AI solutions help retailers ensure that the right product is on the right shelf at the right price, in a clean environment. Through the BrainOS® Robotics Platform, which powers the largest global fleet of the Autonomous Mobile Robots (AMRs) in operation in commercial public spaces, Brain Corp delivers insightful and efficient automated solutions in both commercial floor cleaning and inventory management, empowering organizations and their employees to achieve more. Brain Corp currently powers more than 30,000 AMRs, representing the largest fleet of its kind in the world. Brain Corp is funded by the SoftBank Vision Fund, Clearbridge, and Qualcomm Ventures.

Position Summary:

The Senior Product Manager will identify market problems, use-cases, and outcomes for our robotic AI technology BrainOS® and associated product lines.

Brain Corp is a customer-driven company and our product managers engage directly with our customers (end-users and manufacturers) to understand problems and define opportunities. The Senior Product Manager will also partner closely with engineering, program management and other stakeholders to increase customer delight, drive sales and deliver the right business outcomes. The Senior Product Manager will work with a dedicated team of professionals in a fast-paced, innovative, and collaborative start-up like environment. 

The ideal candidate is excited about developing bleeding-edge technology for an emerging market, is business-oriented, and is motivated to ensure that Brain Corp remains a market leader in the autonomy space.

Essential Job Functions:

• Roadmaps and Strategy
• Lead Brain Corp’s product vision, strategy, and customer needs for the designated product area while coordinating with other business objectives
• Develop and manage a roadmap to increase customer satisfaction, meet key milestones and achieve business objectives
• Influence key business objectives by driving product vision
• Customer and Partner Engagement
• Engage directly with our customers (adopters, end-users, and manufacturers) to gather user feedback, understand problems, and define opportunities
• Work directly with US and international channel partner’s technical and business teams to launch and support Brain Corp technology
• Influence customer management, sales and marketing initiatives
• Capable of demoing products and comfortable presenting to potential customers
• Develop key communication lines with customers and partners
• Act as liaison and main point of contact with program leadership from partner organizations for product related areas
• Research and Discovery
• Build quantitative and qualitative use cases to drive new products, features, and service proposals
• Lead market analysis initiatives and build market expansion plans
• Discover the necessary data to focus and clarify “the what and the why”
• Define pricing and features tiers
• Execution
• Collaborate with and influence program management, design, engineering, sales and market-facing teams
• Lead the direction of proof-of-concept prototypes and user tests
• Develop, align, and meet expectations of strategic programs
• Other duties and projects as assigned

Education and/or Work Experience Requirements: 

• 4-8 years of hands-on product management / product development experience 
• Prior experience building, launching and managing successful B2B products
• Advanced knowledge of product management principles
• Experience collaborating across cross-functional areas (sales, marketing, product development, operations) is essential

Required Knowledge, Skills, Abilities, and Other Characteristics: 

• Outstanding presentation and communication skills
• Demonstrated leadership abilities and stakeholder management
• Strategic thinking
• Good decision making
• Excellent organizational skills
• Habitually questions the status quo
• Focused on customer-centricity in all decisions and outcomes
• Intellectually curious
• Enthusiastic, positive and adaptable
• Resilient and flexible mindset that gravitates to problem solving and decision making
• Ability to ensure teams celebrate success and learn from failure
• Willingness and ability to roll up sleeves and get into the details is a must
• Ability to travel to domestic and international sites regularly (30% travel)

Things that make a difference:

• Experience in retail operations strategy, customer experience, retail technology, business continuity, brand governance, and continuous improvement and innovation
• Experience with retail merchandising operations and optimization strategies including pricing and promotional, planning and execution, cost & deals, category management and competitive planning
• Experience in omnichannel merchandising processes and systems 
• Previous responsibility for significant market share and brand growth at scale is highly desired
• Strong technical (software AND hardware) capability
• Understands and embraces disruption, both internally and externally
• Startup/rapid growth-stage technology company experience is highly desirable
• Highly collaborative and team oriented
• Solid project management skills
• Keen interest in new technologies

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential functions may require maintaining the physical condition necessary for sitting, walking or standing for periods of time; operating a computer and keyboard; talk and hear at normal room levels; using hands to finger, grasp, and feel; repetitive motion; close visual acuity to prepare and analyze data and figures; transcribing; viewing a computer terminal; extensive reading; lift, push, carry, or pull up to 50 pounds. Work may require the uncrating of robot products to include floor cleaning scrubbers and other machinery.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet to moderate. Sound level may be elevated at times at customer locations.

Employees are exposed to the typical office environment with computers, printers and telephones but also expected to travel to customer locations which include retail stores and warehouses. The installation, setup and testing of our product occur during business off-hours. Therefore, when traveling to customer sites the employee can expect to work either late in the evening (9 p.m. to 2 a.m.) or early in the morning (3 to 8 a.m.).

Salary Range:

The anticipated salary range for candidates who will work in San Diego, California is $119,506 to $154,655. The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and length of experience within the job, type and length of experience within the industry, education, etc. Brain Corp is a multi-state employer and this salary range may not reflect positions that work in other states.

In addition to base pay, our competitive total rewards package consists of:

• A discretionary annual target bonus
• Stock options
• 401(k) plan with match (no waiting period and immediate vesting)
• Comprehensive suite of insurance benefits for employees (and their families) to include a variety of medical plan options (including an HSA with employer contribution), dental, vision, life and disability insurance, Employee Assistance Program (EAP), Legal/Identity support plans, pet insurance.
• Access to Flexible Spending Accounts (Medical and Dependent Care)
• Generous paid time off including flexible vacation, Paid Sick Leave, time off for volunteering in the community, 10 paid company holidays, and a winter company shutdown

Additional Perks include:

• Daily on-site lunch available in the San Diego office
• On-campus gym including pool and tennis courts in the San Diego office
• Opportunities to connect with colleagues including monthly game nights, hikes, wellness challenges, and community events 
• Internal continuous learning events 
• Opportunities to share your own interests and hobbies with the Company