Vice President, Product

Product Management San Diego, California

We are Brain Corp and we build AI software for robots and automation services. We set out to create the most intelligent tools, and now, we power the world’s largest fleet of robots operating in commercial public spaces. By injecting intelligence into solutions from trusted manufacturers , we are able to transform organizations’ manual operations into automated workflows - making the lives of people safer, easier and more productive. Our robots are running around thousands of stores, schools, warehouses, hospitals, offices, airports and more, solving practical challenges with revolutionary solutions. For more information on how we are turning robots into tools that serve a purpose and to learn how you can become a brainiac, please visit: https://www.braincorp.com/.

Position Summary:

This role is responsible for creating product experiences that increase conversion, delight users, and exceed top-level business objectives. The successful candidate will develop the team, create processes, and hire for a growing product organization. This role also is a partner to business stakeholders on our Business Development, Sales, Marketing, Customer Success, Technology, and Executive teams from ideation to operational execution. Responsibilities include vendor management, budgeting, contract negotiation, and lobbying for projects/resources. This is a senior-level role that requires a strong blend of customer centricity, go-to-market acumen, and a deep understanding of technical aspects of the product.

Essential Job Functions

  • Drives the ongoing product strategy for projects across the organization. This includes identifying and defining the best opportunities for business value, scope planning, schedule planning, cost planning, integration planning, quality management, resource management, and communication management.
  • Drives the user experience of applications across the organization to maximize business value.
  • Develops and creates processes for a growing product organization.
  • Inspires potential recruits to join the company
  • Retains and grows talent
  • Uses a hands-on approach to the creation of solutions to increase user delight and remove friction from the user experience.
  • Uses analytical skills to ask the right questions, dissect, organize, translate, and cross-reference requirements with stakeholders.
  • Provides subject matter expertise related to visual design, interface design, user experience, and user psychology.
  • Provides key insights about the needs, desires, and voice of customers by driving direct conversations with customers to understand their requirements.
  • Helps development teams iteratively improve systems so that customers are delighted with the product.
  • Defines what engineering needs to build prior to each quarterly planning process in collaboration with Technical Program Management, Engineering Management, Finance, and the executive team.
  • Maintains an in-depth understanding of product offerings, business models, performance statistics and dependencies. Also stays informed on trends and opportunities in the competitive market.
  • Provides input and leadership on how best to measure performance for the product experience.
  • Measures impact of the product organization by comparing forecasted business value against the actual results from product improvements.
  • Manages the product teams priorities and yearly roadmap in collaborations with the broader organization.
  • Maintains strong partnerships with stakeholders, both internally and externally.
  • Manages vendor relationships, budgeting, and external contract negotiations.

Education and/or Work Experience Requirements:

  • Bachelor’s degree or combination of 10 years relevant education and experience.
  • 10+ years of professional experience in product development, planning, and delivering mission-critical enterprise-grade applications.
  • 10+ years’ professional experience with ecommerce websites
  • 10+ professional experience in creative direction and best practices.
  • Experience working closely with project stakeholders to discern business requirements and critical success factors, guiding buy/build decisions and new product opportunities.
  • Experience conceptualizing and articulating business benefits and risks.

Required Knowledge, Skills, and Abilities:

  • Ability to communicate to non-technical employees, and translate their business and process needs into technology specifications.
  • Ability to work effectively in a coordinating role across multiple disciplines, a strong, open, and collaborative work style, a customer-service orientation with the ability to translate business goals into application requirements, and experience negotiating contracts with IT vendors and consultants.
  • Must demonstrate extreme creativity in solving problems or generating improvement ideas.
  • Must demonstrate self-motivated time management and the ability to prioritize competing or conflicting requests and execute tasks in a high-pressure environment is crucial.
  • Must exhibit strong communication skills both written and verbal.
  • Must demonstrate flexibility and adeptness in handling diverse, dynamic situations and circumstances.
  • Must be detail oriented and be able to follow-up and follow-through on project actions/tasks.
  • Must demonstrate ability to handle diversity amongst people and environments.
  • Ability to maintain confidentiality of sensitive information.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential functions may require maintaining the physical condition necessary for sitting, walking or standing for periods of time; operating a computer and keyboard; use of hands to finger and grasp; talk and hear at normal room levels; visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures; push or pull up to 20 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet to moderate. Employees are exposed to the typical office environment with computers, printers and telephones.

Additionally, all employees are subject to our COVID-19 vaccination policy, requiring vaccines for those employees working in the office or interacting in person with customers. Our policy also includes exemptions for those with sincerely held religious beliefs against the vaccine, and for those with a medical condition or disability that prevents them from receiving the vaccine. For further information about our vaccination policy, please contact careers@braincorp.com.

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